Deleted files and folders can be recovered from your trash

• Go to ‘Trash’.

  

• Click option button next to the file or folder you want to restore.  

• Select ‘Restore’ to recover your deleted file or folder.  

• If you don’t remember the password, in the Sign In Form, click ‘Forgot Password?’ to reset it.

• Enter your email address and click ‘Send’.

  

• Jaybod will send you a password reset link after you requested. Click the link in email to create new password.

  

• Enter your new password and submit.

  

• Click ‘Profile’ in the top right of homepage.

  

• Select ‘Settings’.

  

• In Form Settings, click ‘Change Password’.

  

• Enter your recent password and new password. Click ‘Save’ afterward.

  

In order to have strong password, create at least 8 characters long with combination of alphabets having upper case, lowercase, special character and numerals.

Jaybod is equipped with Two-Factor Authentication (2FA) to protect your account.

Turn On 2FA.

• Click ‘Profile’ in the top right of homepage.

  

• Select ‘Settings’.

  

• In Form Settings, click ‘Enable’ for Two-factor auth (2FA).

  

• Enter your account password and click ‘Next’.

  

• Install Google Authenticator by clicking ‘Google Authenticator’ or scanning QR code. Then, copy setup key and paste it on Google Authenticator. Clik ‘Next’ afterwards.

  

• You will generate verification code from Google Authenticator. Enter verification code and click ‘Next’

  

• You will generate 10 backup codes. Tap ‘Regenerate’. Click ‘Download’ if you prefer to log in using the backup code

  

• You have freedom to turn off 2FA.

Turn Off 2FA.

• Click ‘Profile’ in the top right of homepage.

  

• Select ‘Settings’.

  

• In Form Settings, click ‘Disable’ for Two-factor auth (2FA).

  

• Enter your account password and click ‘Confirm’.

  

Backup Codes is 2FA Alternative.

You can view Backup Code.

• Click ‘Profile’ in the top right of homepage.

  

• Select ‘Settings’.

  

• In Form Settings, click ‘View’ for Backup codes.

  

• Enter your account password and click ‘Next’.

  

• Click ‘Regenerate’ and ‘Download’ this Data.

  

When 2FA is enabled, you can sign into your account with 2FA as well.

• On the Sign In Form, Enter your email and password. Click ‘Sign in’ afterwards.

• Enter verification code from Google Authenticator. Click ‘Sign in’ afterwards.

  

• If you have problem with verification code, You can klik ‘Unable to receive verification code?’.

• Enter one of the codes then click ‘Sign In’.

  

You can encrypt any kind of file with password.

• Click option button next to the file you want to encrypt.  

• The option panel will show up. Select ‘Encrypt’.

  

• Add file password and confirm file password. Click ‘Encrypt’ afterwards.

  

You can decrypt files once the files are encrypted.

• Click option button next to the file you want to decrypt.  

• The option panel will show up. Select ‘Decrypt’.

  

• Enter file password and click ‘Decrypt’.